A fast connection you can't reach isn't much use
Plenty of the calls we get aren't about the dish at all — the connection is fine at the router and hopeless in the room where someone actually works. Older Essex houses are the usual reason: thick masonry, solid internal walls, extensions and barn conversions all cut Wi-Fi down long before it reaches the far end of the building.
Router placement and configuration
Where the router sits makes more difference than most people expect. We position it centrally where the cable route allows rather than wherever the cable happens to land, configure the network properly, and check coverage room by room instead of assuming it's fine.
- Router positioned for coverage, not convenience
- Network named and secured sensibly
- Coverage checked in the rooms you actually use
- Existing equipment reused where it's worth keeping
Mesh Wi-Fi and wired access points
Where one router won't cover the property, we extend it — mesh nodes for most homes, or a wired access point where the walls are too solid for a mesh backhaul to be reliable. Larger houses, annexes and converted farm buildings usually need one or the other.
- Mesh nodes placed around the layout, not evenly spaced on a plan
- Wired access points where masonry defeats a wireless backhaul
- Ethernet runs to fixed equipment such as desktops, TVs and CCTV
Outbuildings, garden offices and annexes
Garden offices, stables, workshops and annexes are one of the most common reasons people call after an install. We plan the route to the outbuilding as part of the job — an ethernet run where it's practical, or an external-grade access point where digging isn't.
Working from home and video calls
If the point of the install is that calls stop dropping, a speed test isn't proof. We test against real usage before finishing, so you know it holds up in the room you work in rather than next to the router.
Existing setups and Starlink Mini
We also work on connections that are already installed — poor coverage, an awkward router position, an outbuilding that never got connected. Mini setups are included: the network side is much the same, though the cable arrangement and power options differ.
Frequently asked
Is Wi-Fi setup included in a Starlink installation?
Yes. Router setup, network configuration and a coverage check are part of every installation. Extending coverage with mesh, an access point or ethernet is quoted alongside it.
Can you get Wi-Fi into a garden office or outbuilding?
Usually. An ethernet run is the most reliable option where it's practical; otherwise an external-grade access point or a mesh node placed to reach the building.
Why is my Wi-Fi slow in some rooms even though the connection is fast?
That's almost always the Wi-Fi rather than the connection — thick walls, distance or a badly placed router. Mesh nodes or wired access points fix it.
Can you use my existing router or mesh system?
Where it's suitable, yes. We'll tell you honestly if the existing equipment is the thing holding the network back.
Do you run ethernet cabling?
Yes, internally and to outbuildings where the route allows. Wired connections are the sensible choice for desktops, TVs, CCTV and anything fixed in place.